Home Computing

home-computingOur friendly and knowledgeable staff at Games and Computers will be pleased to offer advice about any aspect of home computing.

In the shop we offer a range of new computers, new laptops, factory reconditioned laptops (often as good as new and quite a bit cheaper), custom built computers, refurbished PCs and laptops, tablets of all sizes and smartphones.  We also sell a range of printers, backup storage, cables and other add on devices.  Come and chat to us about your requirements before you buy.  We will do our very best to give you impartial and informative advice.

Our in-house workshop offers the following services:

Computer repairs

Laptop-and-PC-Repair

From £20 – cost depends upon the spare parts needed and the time involved.  We charge for technician’s time at £20 per half hour but only charge for the time that they are physically working on the computer.  Once we have diagnosed the problem we will provide you with a quote for the job to be done.  If you decide not to go ahead, a minimum charge of £25 will apply.

Screen and keyboard replacement

From £100 – screen replacement.    From £35 – keyboard replacement.

Hard drive recovery, replacement and reinstallation

£60 – to copy data (files, photos, music, etc.), format existing hard drive, reinstall operating system, updates and drivers and copy back data.  If a new hard drive is required there will be an extra cost, typically around £50.  We are unable to copy programmes or apps.  These must be reinstalled either from the original discs, or by download and will usually require a keycode.  We are often, but not always, able to recover keycodes from failing hard discs.

Computer upgrades

We can quote to add RAM to your desktop or laptop, install a larger hard drive, add a graphics card etc.

health-check

Computer health checks

£45 – includes a hard disk integrity check, defragmentation, registry clean up, driver update, security scan and update, unwnated or unused file clean up.

Virus removal

From £45 – on occasions (with a particularly nasty virus or multiple threats embedded in a system) we recommend reinstalling the operating system.

Set up

New system set up

£25 – set up of a new computer to your specification so that it’s ready to go!

Software installation

It is always more cost effective to bring your computer to the shop if you are able.  We only charge you for the time that we spend working on the machine.  Computer repair services that visit your home will charge you for the time that they are present – this can include lengthy periods waiting for processes to be completed on the computer.

If you have a problem that can only be fixed in situ (such as a networking issue), are unable to visit or you have a large and bulky PC we offer the following services to customers living in Tavistock, Yelverton, Horrabridge, Whitchurch, Princetown, Peter Tavy, Mary Tavy, Brentor, Chillaton, Lamerton, Milton Abbot, Gunnislake and Bere Alston:

Home visits

Charges: We do not charge for travelling but charge for time spent at the property.  There is a minimum charge of £40 – which covers up to an hour of work – and £20 for each hour after that.

Lessons in the Tavistock Area (upto Whitchurch) can be £30 for the First Hour (which for most is a nice amount of time for a lesson).

Pick up and drop off

Charges: £10 plus the cost of any repair work and spare parts.

All prices include VAT.